WeFix are highly qualified Boiler • Bathroom • Kitchen and general refurbishment specialists based in the Richmond upon Thames borough. We cover a wide array of plumbing and heating issues with dedicated teams offering service and maintenance which includes new boiler installations, bathroom fitting and kitchen installation. With over 30 years’ experience in the industry we pride ourselves on delivering high quality customer service combined with rapid response times.
Our aim is always to build good working relationships with our customers by being honest and reasonable. In providing this assurance and trust, we would like to be the chosen specialist to look after your heating and plumbing in the years ahead. All labour undertaken carries a full 12 month guarantee.
WeFIX has been selected by the Worcester Bosch Accredited Installer scheme. We are therefore in a position to offer up to a 10 year part and labour guarantee on all Worcester Bosch boilers.
WE OPERATE A 24 HR EMERGENCY
RESPONSE SERVICE TO GIVE OUR
CUSTOMERS PEACE OF MIND.
“Very pleasant staff – polite
and helpful. Would not
mind if I needed them
again. I would ask.”
“I would highly
recommended the team to
friends and family. So happy
with the finished job!”
“New kitchen installed.
Really happy with the team
and the end result. Highly
recommend.”
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We provide quality heating and plumbing services to customers accross South West London & Surrey.
Complaints
We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.
To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.
As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. Either call us on 0208 948 1688 or write to us at 12C Eton Street, Richmond Upon Thames, TW9 1EE, and we aim to respond within 7 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact us on 0117 981 2929 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/
WeFIX Boilers Bathrooms Kitchens Ltd 
0208 948 1688 
12C Eton Street 
