0208 948 1688 
0208 948 1688 WeFIX has a highly experienced and diverse group of tradespeople to support all your service and maintenance needs including Plumbing, Heating, Gas, Electrics, Roofing, Rising Damp, Building, and Groundworks.
With years of industry experience, we pride ourselves on delivering high-quality customer service with rapid response times.
We complete over 5,000 jobs a year, with over 85% of our work coming from returning customers. We offer a 24/7 service, and an hour response time for emergency callouts.
We are proud of having built an excellent working relationship with our customers, and are honest and reasonable. Our transparent price structure is regularly independently monitored to ensure our rates remain competitive. Most labour undertaken comes with a full year guarantee.
WeFIX has been selected by the Worcester Bosch Accredited Installer scheme, and are able to offer up to a 12-Year Guarantee for parts and labour on selected Worcester Bosch boilers.
1 HOUR RESPONSE
TIMES ON EMERGENCIES.
“The old boiler collapsed at the start of winter, Austin was recommended by my plumber. Austin agreed to do the work the next day, as it was urgent. All in all a good experience.”
“I am absolutely delighted with my new bathroom and all the work that WeFix team did for me. It was such a smooth process that finished ahead of schedule. They were the best in our area. The customer service is excellent. A wonderful result. Highly recommended”
“Replaced immersion heater. Polite, professional, fast and efficient. Highly recommend WeFix.”
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• London • Surrey • Hampshire • Berkshire • Buckinghamshire
Complaints
We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.
To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.
As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. Either call us on 0208 948 1688 or write to us at 12C Eton Street, Richmond Upon Thames, TW9 1EE, and we aim to respond within 7 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact us on 0117 981 2929 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/
WeFIX Services 
0208 948 1688 
Causeway House 
