Compliancy is key, so we utilise a service programme that identifies any service in need of an update weeks in advance. We also allow clients to book services and request repairs online with ease. We are dedicated to improving the quality of our services, and are always open for feedback. Our senior management team are all fully qualified engineers with a vast understanding of the daily operations our company carries out.
We are able to provide gas compliance services to local authorities, housing associations and charities. We have an emergency call-out service which is serviced by a 24/7 call centre, including over Christmas and Easter.
WeFIX are a Worcester Bosch and Vaillant accredited company giving us the ability to attend warranty calls if required by the client.
WeFIX is continuing to develop a robust and transparent structure. We assess and review our organisation’s governance, and always need to be certain that the complexities of the company are all adequately addressed. We regularly examine how appropriately the structure of the company reflects its various needs.
We cover all aspects of property maintenance including Plumbing, Heating, Drainage, Electrical, Roofing, Damp, and Building and Groundwork services. This allows us to keep the majority of works in-house.
Our Board has defined responsibilities and receives regular training in both teamwork and governance matters to ensure that it can work cohesively with our executive while commanding appropriate expertise.
The Board has a responsibility to ensure that WeFIX remains committed to the shareholders’ best interests while delivering its services. The Board works with the management team to facilitate the delivery both of day-to-day objectives and our longer-term strategic vision.