Having worked in the lettings industry for years, our experienced office staff are able to provide guidance on how to best assist you in the most efficient manner.
We pride ourselves on fast response times, and aim to attend emergencies within an hour. Most issues are fixed on our first visit. We are used to contacting tenants on behalf of landlords, and confirming bookings to ensure that all parties are kept updated.
Our van fleet is tracked enabling us to monitortravel and arrival times. We can accurately monitor the time spent on jobs and charge accordingly ensuring that clients are not overcharged. This also helps us to locate the nearest van to the emergency enabling our 1 hour response times in emergencies.
Gas safety certificates, EICR reports, PAT certificates, invoices, and quotes are all emailed to you the same day of a job being completed.
With agreed consent and a payment method confirmed,WeFIX can also work on your behalf to save you the hassle and stress of dealing with any maintenance issues. This gives you peace of mind if you want to go on holiday knowing your property is in capable hands.